Support
We're here to help with Sales Systems Lab, Brand Identity Optimization, and AI automations.
Avg. reply: ~4 hrs Mon–Fri · 9a–6p PT
Open a Ticket
Send details (screenshots, links, steps to reproduce) to [email protected]. We’ll assign and reply with an ETA.
Enterprise? Use your priority address in the welcome email for queue-skip.
Top FAQs
Where do I manage my subscription?
From your Stripe portal link in your receipt emails. Can’t find it?
Email support and we’ll resend your portal link.
Typical turnaround times?
Starter: 1–2 business days. Pro: often same-day. Enterprise: queue-skip with
scheduled windows.
What's included with Brand Identity Optimization (BIO)?
A full brand presence audit and optimization package — logo, visual identity, positioning, and on-brand asset delivery. Pro/Enterprise unlock additional automation workflows.
Status & Incidents
No active incidents. If any connected platform reports downtime, we'll post here and email affected clients.
Billing & Cancellations
Billing is monthly; cancel anytime from your Stripe customer portal or by emailing support. Setup fees are one-time and non-recurring.